Terms & Conditions
Cancellation Policy:
All tickets are final sale and non-refundable.
In the event that your session is canceled, your tickets will remain valid for future use. Any unscanned tickets can be redeemed at the same location, on any date in the future. Please note that tickets are valid until the end of the campaign when we leave the location. Tickets can only be used once.
Weather Policy:
FUNBOX is a weather dependent event and does not open up in the rain.
If your visit is postponed, don't worry! Your tickets will still be valid for any available sessions on Fridays, Saturdays, or Sundays between now and the end date. However, if tickets are not redeemed by the final weekend, refunds will not be issued. If we cancel the final weekend, we will refund all tickets.
We understand that changes can be inconvenient, but we want to ensure that everyone has a safe and enjoyable experience at FUNBOX. We keep a close eye on the weather ahead of our events, and we will communicate any changes as soon as possible to ticket holders via email and SMS.
Date Change Policy:
On rare occasions we may have to reschedule the event. If ticket holders cannot attend the rescheduled date they are entitled to transfer into an equivalent session (subject to availability) on any other upcoming date of the tour. FUNBOX will not be responsible for any consequential losses incurred as a result of a date change (cost of hotels, travel etc).
Session Time Change Policy:
For logistical reasons we may need to change the time of your session, either moving the start time forward or moving it backward. We will endeavor to give as much notice of these time changes as possible.
Event Offering Changes:
Our goal is always to deliver the full FUNBOX experience. On rare occasions this may not be possible due to unforeseen logistical issues. In these circumstances we reserve the right to alter, substitute or withdraw individual elements of the event. Where possible we will communicate this in advance.
Non-Transferable Policy:
Tickets are non-transferable between locations and cannot be redeemed at other locations. Tickets must be redeemed at the location they were purchased for. Under no circumstances can tickets be transferred between locations.
Terms of Service for SMS Use
Welcome to our SMS service. By using our SMS service, you agree to abide by the following terms and conditions:
Consent: By opting in to receive SMS messages from us, you consent to receive text messages from us at the phone number provided. You also agree to receive autodialed marketing messages from us. Message and data rates may apply.
Opt-out: You may opt-out of receiving SMS messages from us at any time by texting "STOP" to [shortcode]. After doing so, you will no longer receive SMS messages from us, except for messages necessary to fulfill a transaction or provide customer service.
Message frequency: We will strive to send you SMS messages only as often as necessary. However, message frequency may vary depending on your interaction with our services.
Privacy: We respect your privacy and will not share your phone number or personal information with third parties, except as necessary to provide our services or as required by law.
Service limitations: Our SMS service may not be available in all areas or on all mobile devices. We are not responsible for any delays, delivery failures, or other issues related to the use of our SMS service.
Content: SMS messages may include promotional offers, transactional information, or other content related to our products and services.
Liability: We are not liable for any damages or losses incurred as a result of your use of our SMS service, including but not limited to, delays, interruptions, or errors in transmission.
Modification of terms: We reserve the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on our website or sending you a notification via SMS.
By using our SMS service, you acknowledge that you have read, understood, and agree to these terms of service. If you do not agree with these terms, please do not use our SMS service.
